Privacy Policy

How we protect and handle your family's information

Last updated: November 9, 2025

1. Information We Collect

Personal Information

We collect information you provide when creating an account, including your name, email address, and family member details for meal planning purposes.

Dietary Preferences & Health Information

We collect dietary preferences, allergies, and nutritional goals to personalize meal recommendations for your family.

Usage Data

We automatically collect information about how you use our service, including meal plans created, recipes viewed, and shopping lists generated.

2. How We Use Your Information

Generate personalized meal plans and recipe recommendations
Create shopping lists based on your meal plans
Improve our AI recommendations based on your preferences
Send you important service updates and notifications
Provide customer support and respond to your inquiries
Ensure the security and integrity of our service

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party services that help us operate our platform (cloud hosting, analytics)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits.

5. Your Rights

General Rights

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Portability: Export your meal plans and preferences
Opt-out: Unsubscribe from marketing communications

GDPR Rights (EU/UK Users)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR:

Right to Object: Object to processing of your personal data
Right to Restrict: Request restriction of processing
Right to Withdraw Consent: Withdraw consent for data processing at any time
Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@familymeals.com. We will respond within 30 days.

6. Legal Basis for Processing (GDPR)

For EU/UK users, we process your personal data based on the following legal grounds:

Contract Performance: To provide meal planning services you've requested
Legitimate Interest: To improve our service and provide customer support
Consent: For marketing communications (you can withdraw consent anytime)
Legal Obligation: To comply with applicable laws and regulations

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Account Data: Until you delete your account or request deletion
Meal Plans & Preferences: Until account deletion or 3 years of inactivity
Usage Analytics: Aggregated and anonymized after 2 years
Legal Records: As required by applicable law (typically 7 years)

8. Cookies and Tracking

We use the following types of cookies:

Essential Cookies: Required for basic functionality (login, preferences)
Analytics Cookies: Help us understand usage patterns (with your consent)
Preference Cookies: Remember your settings and choices

You can control cookie preferences through your browser settings or our cookie banner.

9. Children's Privacy

Our service is designed for family use but is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

If you are accessing our service from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.

For EU/UK users, we ensure adequate protection through:

Standard Contractual Clauses approved by the European Commission
Adequate security measures and data protection safeguards
Regular compliance audits and assessments

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service at least 30 days before the changes take effect.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@familymeals.com

Address: FamilyMeals, Inc.

123 Tech Street, Suite 100

San Francisco, CA 94105, USA

Trusted by families worldwide for meal planning